Terms and Conditions for Splint Kayak

General: These terms and conditions apply to all agreements between Splint Kayak and business customers regarding the purchase of goods via our website.

Products and Prices:

• Product Description: Splint Kayak primarily sells high-quality backpacks and outdoor equipment.
• Prices: All prices are listed in Euros and exclude VAT.
• Minimum Order: A minimum order value of 2,500 Euros is required to place an order with Splint Kayak.
• Discounts: Discounts are offered for larger orders. Please refer to the discount table at the bottom.

Order and Agreement:

• Order: The buyer places a binding order via our website.
• Order Confirmation: Upon receipt of the order, the seller sends an order confirmation. The agreement is considered concluded when the buyer has received the order confirmation.

Payment

• Payment Terms: Upon placing the order, 35% of the total order value must be paid. The remaining balance must be paid before the goods are shipped.

Delivery

• Delivery Time: The order is ready for dispatch after approximately 14 days after the order confirmation, provided the goods are in stock. Production is ongoing, and the order will be shipped in one batch when the desired quantity of goods is in stock.
• Shipping: Shipping is handled by a carrier, who will quote the shipping price after the transaction is completed. Shipping costs are paid by the buyer. Shipping costs are calculated based on weight and volume and include a fixed pallet price. Please refer to the estimated shipping costs at the bottom.
• Delivery Address: The goods will be delivered to the delivery address provided by the buyer.

Complaints

• Right to Complain: The buyer must submit a written complaint regarding defects or deficiencies.
• Complaint Handling: The complaint must include the order number, a description of the defect, and attached images. The seller will subsequently assess the complaint and notify the buyer of how it will be handled.

Retention of Title

• The goods remain the property of the seller until full payment has been received.

Force Majeure

• The seller is exempt from its obligations if force majeure events prevent the fulfillment thereof.

Personal Data

• The seller processes personal data in accordance with applicable data protection legislation.

Changes

• The seller reserves the right to change these terms and conditions.

Discount table:
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Estimated Shipping Costs:
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